Shipping & Returns

Minimum order value is £10.00 please, apart from accessories (Hawid mounts, stockcards etc.) where I ask for a minimum order of £15.00.

Payment methods accepted
- Paypal
- Card payments over the phone
- UK sterling cheques
- UK sterling postal orders
- Direct bank transfer (Details below)

All Paypal login information is entered via their secure, encrypted website. I do not have any access to your Paypal password / account information at any time. I also do not store any debit / credit card details.

Orders are normally posted within 24 to 48 hours of payment being received. If there is a delay for any reason, you will be notified. Royal Mail is used to send 90% of orders made via my website. Occasionally, heavier orders (over 2kg packaged weight) will be sent by a parcel courier.

Please make cheques payable to “Jerwood Philatelics” and send to
1103A Bristol Road South, Birmingham, B31 2QP

Bank details:
Lloyds Bank Plc, Commercial Banking, PO Box 1000, Andover, BX1 1LT, UK
Account Name: Jerwood Philatelics
Sort Code: 77-85-72
Account Number: 60118560
BIC / SWIFT: LOYDGB21J74
IBAN: GB86 LOYD 7785 7260 1185 60

Postage and Packing Costs

Postage within the UK is FREE:

Postage within Europe:
For the first item: £3.25
Additional items will be charged at £0.25 per item
This applies to all products except heavy or bulky items, such as stamp catalogues, stock cards etc. The postage cost for these is calculated using the weight and dimensions of the item and will vary depending on where we are posting it to. The postage cost will be shown when you add the item to your shopping basket

Postage outside Europe:
For the first item:£3.25
Additional items will be charged at £0.25 per item
This applies to all products except heavy or bulky items, such as stamp catalogues, stock cards etc. The postage cost for these is calculated using the weight and dimensions of the item and will vary depending on where we are posting it to. The postage cost will be shown when you add the item to your shopping basket

International buyers please note:
Import customs duty and charges are not included in the item price or P&P charges. These charges are the buyers responsibility.
Please check with the customs office in your own country to determine what these additional costs may be prior to buying, if necessary.

Returns Policy
If you wish to cancel your purchase then please confirm this by sending an email within 14 working days from receipt of the goods to dave@jerwoodphilatelics.co.uk

Please return the goods together with all packaging within 10 days of cancelling your purchase. A full refund of all monies paid will be made within 30 days of the transaction date. The cost of returning the goods is the buyers responsibility unless the goods were damaged on arrival or not as described, in which case I will pay the cost of return.

None of the above affects your statutory rights.

Jerwood Philatelics is a stamp dealer based in Northfield, Birmingham, we are happy to accommodate payment and/or collection in person by prior arrangement. Please use one of the options on the Contact Us page if you wish to discuss this. We will also discuss buying from you if you wish to sell your stamp collection or sell your booklet collection.

(image for) Back
Your IP Address is: 34.204.169.230
Copyright © 2024 Jerwood Philatelics. Powered by Zen Cart. Site by George Murcott