Conditions of Use

Terms and Conditions

Please read these terms and conditions carefully before using www.jerwoodphilatelics.co.uk [“the/this/our website”.]
By using this website, you signify your agreement to be bound by these conditions. We make our website available and sell our products to you subject to the terms and conditions set out on this page.

1. Privacy
Please review our Privacy Policy, which also governs your visit to jerwoodphilatelics.co.uk, in order to understand our practices.

2. Access to jerwoodphilatelics.co.uk
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

3. Licence for website access
Jerwood Philatelics grant you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Jerwood Philatelics without express written consent. You may not use any meta tags or any other "hidden text" utilising Jerwood Philatelics' name or trademarks without the express written consent of Jerwood Philatelics. Any unauthorised use terminates the permission or license granted by Jerwood Philatelics.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to our website as long as the link does not portray Jerwood Philatelics or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Jerwood Philatelics’ logo or other proprietary graphic or trademark as part of the link without our express written consent.

4. Your conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Jerwood Philatelics, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:
• for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
• to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
• to cause annoyance, inconvenience or needless anxiety

5. Copyright and database rights
All content included on the website, such as text, graphics, logos, button icons, images, digital downloads, and data compilations, is the property of Jerwood Philatelics or its content suppliers and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Jerwood Philatelics or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Jerwood Philatelics's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without Jerwood Philatelics' express written consent.

6. Trademarks
Jerwood Philatelics, and other marks indicated on our website are trademarks or registered trademarks of Jerwood Philatelics.

Conditions Relating to the Sale of Products to You
This section deals with conditions relating to the sale of products by Jerwood Philatelics to you.

7. Our contract
When you place an order to purchase a product from Jerwood Philatelics, we will send you an e-mail confirming receipt of your order. The email confirmation will be produced automatically so that you have confirmation of your order details. An automatic confirmation does not necessarily mean that we will be able to meet your order, though we will strive to do so.

8. Returns
Please review our Returns Policy, which applies to products purchased from us.

9. Pricing and availability
Despite our best efforts, a small number of the thousands of products in our catalogue may be mispriced occasionally. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either honour the lower price, contact you for instructions before dispatch or cancel your order and notify you of such cancellation depending on the specific circumstances. All prices are stated in £pounds sterling. In the rare case a product is ordered and is found later to be out of stock we will notify you as soon as possible and cancel your order.

10. Customs
When ordering goods from Jerwood Philatelics for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jerwood Philatelics, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries may be subject to opening and inspection by customs authorities.

11. Electronic communications
When you visit Jerwood Philatelics or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

12. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these terms and conditions at any time. You will be subject to the policies, terms and conditions in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

13. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

14. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

15. Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

16. Our details
Jerwood Philatelics
1103A Bristol Road South
Birmingham
B31 2QP